How This FAQ Works for You
We've put together answers to the real questions that come up when you start using BD Bijli. Whether you're sorting out a first deposit via Rocket, checking how withdrawals get verified, or figuring out how your account carries over from phone to browser — it's all here. Each answer is written for how the platform actually works, not a generic copy-paste. If
you're in Dhaka and switching between your phone browser and a desktop, your session and wallet balance stay in sync once you're logged in. For anything not covered below, our support team is reachable directly — details are in the support section of this page. Availability depends on your local law and eligible regions, so check what applies to you before getting
started.
- bKash
- Nagad
- Rocket